7X24
Medical Call Center
7X24 Medical Call Center:
The LifeSignals Medical Call Center
is staffed by Licensed Nurses and Physicians who are
monitoring Vital Sign and Medication Compliance. The
Medical Call Center works bidirectionally. The Call
Center team will contact clients for a variety of
reasons including non-compliance with daily tracking of
vitals, recording of an abnormal value, to provide
coaching or education if requested, and to aid client's
and caregivers in promoting wellness.
LifeSignals requires a minimum of 2
Tiers of Call Center Support.
Tier 1: Local Call Center
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Always available 7X24X365
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Technically proficient
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Professional appearance and
demeanor
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High Speed Networking and
Telecommunications
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Medical Training
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Prepared for inbound and outbound
(non-adherence) calling
Tier 2: US Medical Support:
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Primarily English Speaking with
Translators Available
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Board Certified Emergency Room
Physicians available 7X24X365
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Board Certified Specialists
Available on Call
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